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David Fail View Member Profile	Aug 13 2008, 12:04 PM Post #1
Advanced Member Group: Executives Posts: 52 Joined: 2-August 06 From: South Jordan, Utah, USA Member No.: 3	Welcome to Cisco Contact Center User Group This organization covers content and expertise on contact center related products and services offered by Cisco Systems. Our main goals and objectives are: To exchange experiences and information on the use of the Cisco Customer Contact products and other complementary and technical areas of interest common to all members. Members are encouraged to work together to resolve common problems. Discussions may be at the group or sub-group level Confidentiality and discretion are expected from all members To identify user needs and encourage technological development and research to meet those needs. To establish two-way communications with Cisco's Customer Contact Business Unit making known the User Group's position in matters of education, software development, integration with call center technology, and support To work with Cisco's Customer Contact Business Unit to suggest content for inclusion in the Cisco annual Networkers events

johnrosa View Member Profile	Aug 13 2008, 02:45 PM Post #2
Member Group: Members Posts: 11 Joined: 14-July 08 From: Bloomfield Hills, MI USA Member No.: 1,191	Would be nice if we could have Contact Center content and topics from the Cisco Networks Live/Virtual posted here or linked to here for CCCUG members to access and utilize, if possible -------------------- John Rosa Shelby Township, MI USA

David Fail View Member Profile	Aug 14 2008, 12:05 AM Post #3
Advanced Member Group: Executives Posts: 52 Joined: 2-August 06 From: South Jordan, Utah, USA Member No.: 3	QUOTE (johnrosa @ Aug 13 2008, 01:45 PM) Would be nice if we could have Contact Center content and topics from the Cisco Networks Live/Virtual posted here or linked to here for CCCUG members to access and utilize, if possible A great thought. Thanks for the input. We'll definitely look into it.

BlueDragonX View Member Profile	Dec 18 2008, 09:21 AM Post #4
New Member Group: Members Posts: 1 Joined: 13-October 08 Member No.: 1,585	It would also be nice if I didn't get an email for every new topic on this board. No, I'm not subscribed to any forums or topics. I just turned off all emails (though I don't know if that will work or not since it doesn't seem to care about my subscriptions), however if I do subscribe to something, now I'm not going to get mail for those topics. Seems like a problem.

axeqwaxe View Member Profile	Aug 20 2009, 12:40 AM Post #5
New Member Group: Members Posts: 1 Joined: 16-June 09 Member No.: 2,502	QUOTE (BlueDragonX @ Dec 18 2008, 08:21 PM) It would also be nice if I didn't get an email for every new topic on this board. No, I'm not subscribed to any forums or topics. I just turned off all emails (though I don't know if that will work or not since it doesn't seem to care about my subscriptions), however if I do subscribe to something, now I'm not going to get mail for those topics. Seems like a problem. Hello, I am interested in joining the forums, but I could not get validation message to my e-mail. My login is axeqwaxe, please help.

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